Narrabeen Sands Hotel By Nightcap Plus

Just WOW. So pleasantly surprised by this place. Great place to stay in the northern beaches. The pub food is delicious, very well priced and you get 10% and 2 free drinks for staying at the hotel. The beach is literally in front and it’s a lovely and quiet one. Lots of restaurants and coffee shops nearby. And one of the best things is they provide free parking!

I can't wait to come back for my next getaway to The Sands hotel Narrabeen! I enjoyed my time so much that I was booked for two nights and stayed for five. Anita on reception was an absolute pleasure to deal with and an absolute delight to wake up to that beautiful smile and was there to help for everything I needed during my stay. In fact all of the staff including management were awesome and easy to talk to and nothing was ever a problem for my needs during my visit I will definitely be back hopefully sooner than later thanks again team legends!!!

I made the booking last minute as I had to take one of my students, a minor, out of the homestay that she was placed at on the northern beaches. We arrived there just after 8.30pm and I explained how tired we were when I was doing the check in. At exactly 7am the next morning, we were woken up with a lot of noise and there were builders everywhere on the roof, doing some renovation / work on the roof. I recorded the noise and asked the reception if they could ask them to stop but apparently, they couldn't do anything. I was very upset about this incident as they should have informed the guests prior to them finalizing their booking so it should be a conscious decision to stay there or not. They charged the amount as a normal price and did not even offer a discount, even after my numerous compalints. The lady at the reception was kind and told me she spoke to her manager, who was going to give me a call back. He never did. I called again and was told the same thing. I never received any message or any return from them. Therefore, I will never recommend or stay there again.